Anti-Fraud Policy
At 2side Music, we prioritize transparency, integrity, and trust in the music industry. To ensure a safe and reliable environment for our artists and users, we have adopted a comprehensive approach to combat fraud. This policy outlines the measures we take to prevent fraudulent activities, protect artist rights, and ensure a fair and secure platform for all involved.
1. Purpose of the Policy
1.1. To detect and prevent fraudulent activities within the 2side Music platform.
1.2. To protect the rights of our artists and users.
1.3. To set clear standards regarding fake content, misleading activities, and other fraudulent practices.
1.4. To establish protocols and penalties for suspected fraudulent activities.
1.5. This policy is effective in conjunction with the User Agreement, Privacy Policy, and other service agreements.
2. Definition of Fraud
2.1. Fraud includes all deceptive practices within the music distribution process.
2.2. This includes, but is not limited to:
- Misleading Artist Information: Use of fake artist names, identity theft, or unauthorized use of music belonging to others.
- Fake Streams (Bot Streams): Artificially boosting play counts on music platforms or using bot accounts to increase stream numbers.
- Copyright Violations: Unauthorized use of artists' work or copying original music.
- Misleading Metadata: Alteration of song titles, artist names, album covers, and other metadata in a deceptive manner.
- Content Manipulation: Displaying non-original content as if it were original and misleadingly generating revenue.
3. Scope of Our Policy
3.1. At 2side Music, we apply a series of strategies and monitoring mechanisms to identify and eliminate fraudulent activities within music distribution platforms.
3.2. These strategies are crucial to ensuring the safety of our artists and the integrity of the music industry as a whole.
4. Our Methods
4.1. Data Monitoring and Reporting:
4.1.1. All music content distributed through our platform is regularly monitored based on data received from streaming platforms.
4.1.2. Abnormal patterns, such as high streams with non-organic profiles, are flagged for further investigation.
4.1.3. If suspicious activities are detected, the related content may be temporarily removed from the platform for further review.
4.2 Artist Verification and Identity Checks:
4.2.1. We implement a verification process to confirm the authenticity of our artists’ identities.
4.2.2. We check the content uploaded for consistency with the artist's identity to prevent the use of fake identities.
4.2.3. We also verify the social media profiles, music history, and other details of new artists to avoid identity theft.
4.3 Blocking Fake Content and Bot Activity:
4.3.1. We promptly identify and act against manipulations via bots or fake accounts that increase the play count artificially.
4.3.2. We report any fake streams originating from bot accounts to the relevant platforms.
4.3.3. If artificial boosting methods are detected, such content will be removed, and the user's account may be suspended.
4.4 Copyright Protection and Monitoring:
4.4.1. Every content uploaded to our platform is continuously monitored for copyright compliance.
4.4.2. Content violating copyright laws will be removed from the platform and the artists involved will be notified.
4.4.3. 2side Music supports the legal actions of copyright owners whose work has been misused.
4.5 Fake Content and Misleading Metadata:
4.5.1. We carefully review the metadata (song title, artist name, album name, etc.) of all uploaded content.
4.5.2. Content found with misleading or incorrect information will be corrected or removed immediately.
4.5.3. We ensure that the artist names, song titles, and album covers are original and accurate.
5. Actions to Be Taken
5.1. Initial Review:
5.1.1. When suspicious content or activities are reported, an immediate preliminary review will be conducted by the 2side Music team.
5.1.2. If sufficient evidence of fraudulent activity is found, the content may be temporarily removed from the platform.
5.2. Communication with the Artist:
5.2.1. Artists suspected of fraudulent activity will be directly contacted and informed about the situation.
5.2.2. They will be requested to correct any misleading content.
5.3. Account Suspension and Termination:
5.3.1. If fraudulent activities persist, user accounts may be temporarily suspended or permanently terminated.
5.3.2. This will prevent users from engaging in fraudulent activities again in the future.
5.4. Legal Actions:
5.4.1. In severe cases, fraudulent activities will be reported to legal authorities.
5.4.2. 2side Music will provide support to the affected parties in case of legal actions arising from fraudulent activities.
6. Conclusion and Commitment
6.1. At 2side Music, we are committed to combating fraud and ensuring a transparent, fair, and secure environment for the growth of the music industry.
6.2. We will continue to monitor and address suspicious activities to protect the rights of our artists and maintain a trustworthy platform.
6.3. Any user encountering fraudulent activity on our platform is encouraged to report it immediately, and we will take swift action to resolve the issue.